ConnectWise Manage MCP Server
A Model Context Protocol server that provides integration with the ConnectWise Manage API. This server enables Claude to interact with ConnectWise Manage to perform operations like retrieving tickets, companies, contacts, and more.
Features
- Authentication with ConnectWise Manage API using API keys
- Support for retrieving tickets, companies, contacts, and other entities
- Ability to create, update, and delete entities
- Filtering and pagination support for queries
Installation
Using NPM
npm install -g connectwise-mcp-server
Manual Setup
- Clone this repository
- Install dependencies with
npm install - Build the project with
npm run build - Start the server with
npm start
Configuration
To use this MCP server, you'll need to provide ConnectWise Manage API credentials:
- Company ID
- Public Key
- Private Key
- ConnectWise Manage URL (e.g., api-na.myconnectwise.net)
Claude Desktop Configuration
Add the following to your Claude Desktop configuration file (typically located at ~/Library/Application Support/Claude/claude_desktop_config.json on macOS):
{
"mcpServers": {
"connectwise": {
"command": "npx",
"args": ["-y", "connectwise-mcp-server"],
"env": {
"CW_COMPANY_ID": "your_company_id",
"CW_PUBLIC_KEY": "your_public_key",
"CW_PRIVATE_KEY": "your_private_key",
"CW_URL": "api-na.myconnectwise.net"
},
"options": {
"autoStart": true,
"logLevel": "info"
}
}
}
}
Available Functions
Search Tickets
Searches for service tickets in ConnectWise Manage.
cw_search_tickets(conditions, page_size, page)
Get Ticket
Retrieves a specific service ticket by ID.
cw_get_ticket(ticket_id)
Create Ticket
Creates a new service ticket.
cw_create_ticket(summary, description, board_id, company_id)
Search Companies
Searches for companies in ConnectWise Manage.
cw_search_companies(conditions, page_size, page)
Get Company
Retrieves a specific company by ID.
cw_get_company(company_id)
License
MIT
