ReviewReply MCP Server
An MCP (Model Context Protocol) server that generates professional responses to customer reviews using Claude AI.
Features
- Tool:
generate_review_reply- Generate 3 variations of professional review responses - Supports multiple tones: professional, friendly, empathetic, grateful
- Works for any business type
- Handles both positive and negative reviews appropriately
Installation
npm install
Configuration
Set your Anthropic API key:
export ANTHROPIC_API_KEY=your-key-here
Usage
With Claude Desktop
Add to your Claude Desktop config (~/Library/Application Support/Claude/claude_desktop_config.json):
{
"mcpServers": {
"reviewreply": {
"command": "node",
"args": ["/path/to/reviewreply-mcp/src/index.js"],
"env": {
"ANTHROPIC_API_KEY": "your-key-here"
}
}
}
}
Direct Usage
npm start
The server communicates via stdio using the MCP protocol.
Tool: generate_review_reply
Inputs
| Parameter | Type | Required | Description |
|---|---|---|---|
review_text |
string | Yes | The customer review text to respond to |
tone |
string | Yes | One of: professional, friendly, empathetic, grateful |
business_name |
string | Yes | Name/type of business (e.g., "Italian Restaurant") |
stars |
number | No | Star rating 1-5 (defaults to 4) |
Example
{
"review_text": "The food was amazing but service was slow",
"tone": "empathetic",
"business_name": "Italian Restaurant",
"stars": 3
}
Output
Returns 3 response variations formatted as:
**Option 1** (empathetic):
Thank you so much for your feedback! We're thrilled you enjoyed our food...
---
**Option 2** (empathetic - variation):
We really appreciate you taking the time to share your experience...
---
**Option 3** (empathetic - alternative):
Your feedback means a lot to us...
Testing
npm test
License
MIT
