ManyContacts MCP Server

ManyContacts MCP Server

MCP (Model Context Protocol) server for ManyContacts — the WhatsApp Business CRM. Enables AI agents (Claude, Cursor, Windsurf, etc.) to manage contacts, send WhatsApp messages, run campaigns, configure AI auto-replies, and perform all CRM operations programmatically.

Quick Start

1. Get your CLI token

npm install -g @manycontacts/cli

Already have an account? Log in:

mc auth login --email [email protected] --password mypassword
mc auth whoami   # verify it works

New to ManyContacts? Create an account and connect your WhatsApp channel:

# Register a new account
mc auth register --email [email protected] --name "My Company"

# Connect a WhatsApp Business channel (choose one method):
mc channels connect whatsapp-api      # WhatsApp Cloud API (recommended)
mc channels connect coexistence       # ManyContacts coexistence mode
mc channels connect qr                # QR code pairing

# Verify everything is set up
mc auth whoami
mc channels list

2. Configure in your MCP client

Claude Desktop / Claude Code

Add to your MCP settings (~/.claude/claude_desktop_config.json or similar):

{
  "mcpServers": {
    "manycontacts": {
      "command": "npx",
      "args": ["@manycontacts/mcp"],
      "env": {
        "MC_CLI_TOKEN": "your-cli-token-here"
      }
    }
  }
}

Cursor

Add to .cursor/mcp.json:

{
  "mcpServers": {
    "manycontacts": {
      "command": "npx",
      "args": ["@manycontacts/mcp"],
      "env": {
        "MC_CLI_TOKEN": "your-cli-token-here"
      }
    }
  }
}

Tip: If you've already logged in via the CLI (mc auth login), the token is stored in ~/.manycontacts/config.json and the MCP server will pick it up automatically — no MC_CLI_TOKEN env var needed.

Available Tools (47 total)

Account & Context

manycontacts_context

Get a full overview of your ManyContacts account: connected WhatsApp Business channels, contact/user/tag counts, active AI agents, and enabled features. Use this first to understand the account state before performing other operations.

manycontacts_org_get

Get WhatsApp Business organization/account information including name, timezone, and all configuration settings.

manycontacts_org_update

Update organization-level settings such as timezone, auto-reply messages, auto-close behavior, and webhook configuration.

manycontacts_org_schedule_get

Get the business hours schedule. Returns the configured working hours for each day of the week, used to determine when the "away" auto-reply activates.

manycontacts_org_apikey

Get the organization's REST API key for direct API integrations.

manycontacts_channels_list

List all connected WhatsApp Business and Instagram channels. For WhatsApp channels, shows the phone number and connection status. For Instagram channels, shows the username.

Contacts

All contact operations use phone numbers as identifiers (with country code, no + prefix, e.g. 34600000000).

manycontacts_contacts_list

List WhatsApp Business contacts with advanced filters. Returns paginated results with has_more indicator. Filters can be combined freely.

Note: When using date_from and date_to together, the range cannot exceed 90 days.

Response:

{
  "ok": true,
  "data": [
    {
      "name": "John Doe",
      "number": "34600000000",
      "open": true,
      "last_user_id": "uuid-of-assigned-user",
      "source": "whatsapp",
      "notes": "VIP customer",
      "customFields": {},
      "createdAt": "2026-01-15T10:30:00Z"
    }
  ],
  "pagination": { "page": 1, "limit": 50, "has_more": true }
}

manycontacts_contacts_get

Get detailed information about a specific contact including their tags, teams, funnel stages, and custom fields.

manycontacts_contacts_create

Create a new WhatsApp Business contact in the CRM. The phone number will be normalized automatically (leading + removed).

manycontacts_contacts_update

Update an existing contact's name, notes, or custom fields.

manycontacts_contacts_delete

Permanently delete a contact from the CRM.

manycontacts_contacts_assign

Assign a contact to a specific team member. The assigned user will see this contact in their personal inbox.

manycontacts_contacts_unassign

Remove the current user assignment from a contact. The contact returns to the general unassigned inbox.

manycontacts_contacts_close

Close a WhatsApp conversation. Closed conversations are archived and won't appear in the active inbox.

manycontacts_contacts_open

Reopen a previously closed WhatsApp conversation. The contact will appear again in the active inbox.

manycontacts_contacts_tag_add

Add a tag to a contact. Use manycontacts_tags_list to get available tag IDs.

manycontacts_contacts_tag_remove

Remove a tag from a contact.

manycontacts_contacts_team_add

Add a team to a contact. Use manycontacts_teams_list to get available team IDs.

manycontacts_contacts_team_remove

Remove a team from a contact.

manycontacts_contacts_set_stage

Move a contact to a specific stage within a sales funnel/pipeline. Use manycontacts_funnels_list to get funnel and stage IDs.

manycontacts_contacts_bulk

Perform bulk operations on multiple contacts at once. Supports closing, opening, assigning, tagging, and team assignment.

Messaging

manycontacts_messages_list

List WhatsApp conversation messages for a contact. Returns messages in a conversation-friendly format with timestamps, status, and sender information.

manycontacts_messages_send_text

Send a WhatsApp text message to a contact. Only works within the 24-hour conversation window. Use manycontacts_messages_send_template to initiate conversations outside this window.

manycontacts_messages_send_note

Create an internal note on a contact's conversation. Notes are only visible to team members and are not sent to the WhatsApp contact.

manycontacts_messages_send_template

Send a WhatsApp Business template message. Templates are required to initiate conversations outside the 24-hour window or for bulk outbound messaging. Templates must be pre-approved by Meta.

Templates

WhatsApp Business templates are pre-approved message formats required for outbound messaging outside the 24-hour conversation window.

manycontacts_templates_list

List all WhatsApp Business message templates. Shows template name, code, status, components, and media flags.

manycontacts_templates_get

Get full details of a specific template including its components (header, body, footer, buttons), configuration, and media attachments.

manycontacts_templates_sync

Sync WhatsApp Business templates from Meta Cloud API. Fetches the latest templates from the connected WhatsApp Business account. Useful after creating or modifying templates in the Meta Business Manager.

Campaigns

Campaigns allow bulk sending of WhatsApp template messages to a list of phone numbers at a scheduled time.

manycontacts_campaigns_list

List all WhatsApp Business bulk messaging campaigns with statistics (sent, delivered, read, and failed counts), template names, and scheduled dates.

manycontacts_campaigns_create

Create a new WhatsApp Business bulk messaging campaign. The campaign will send a template message to the specified phone numbers at the scheduled time.

manycontacts_campaigns_delete

Delete a WhatsApp Business campaign. Only pending (not yet sent) campaigns can be deleted.

Tags

Tags are colored labels used to categorize and filter WhatsApp Business contacts (e.g. "VIP", "Support", "Lead").

manycontacts_tags_list

List all available tags with their names, colors, and IDs.

manycontacts_tags_create

Create a new tag for categorizing contacts.

manycontacts_tags_update

Update an existing tag's name or color.

manycontacts_tags_delete

Delete a tag. The tag will be removed from all contacts that have it.

Teams

Teams group users together for assignment routing and contact organization.

manycontacts_teams_list

List all teams in the organization.

manycontacts_teams_create

Create a new team.

manycontacts_teams_add_member

Add a user to a team.

manycontacts_teams_remove_member

Remove a user from a team.

manycontacts_teams_delete

Delete a team. Team members are not deleted, only the team grouping.

Sales Funnels / Pipelines

Funnels allow you to track contacts through a multi-stage sales or support pipeline (e.g. "New Lead" -> "Qualified" -> "Proposal" -> "Won").

manycontacts_funnels_list

List all sales funnels/pipelines with their stages.

manycontacts_funnels_create

Create a new sales funnel/pipeline.

manycontacts_funnels_add_stage

Add a new stage to an existing funnel.

manycontacts_funnels_update_stage

Update a stage's name within a funnel.

manycontacts_funnels_contacts

List contacts currently in a specific funnel, optionally filtered by stage. Returns paginated results.

manycontacts_funnels_delete

Delete a sales funnel/pipeline and all its stages. Contacts in the funnel are not deleted.

Users / Team Members

Manage the team members who have access to the WhatsApp Business CRM.

manycontacts_users_list

List all team members/users in the organization with their roles and details.

manycontacts_users_get

Get details of a specific team member.

manycontacts_users_update

Update a team member's profile information.

manycontacts_users_invite

Invite a new team member to the organization by email. They will receive an invitation email to join.

manycontacts_users_delete

Remove a team member from the organization. Their assigned contacts will become unassigned.

AI Agents

AI agents auto-respond to incoming WhatsApp messages using configurable instructions and scenarios. Only active agents are listed.

manycontacts_ai_agents_list

List all active AI auto-reply agents with their configuration.

manycontacts_ai_agents_get

Get full details of a specific AI agent including its scenarios (conversation flows), instruction blocks, and configuration.

manycontacts_ai_agents_update

Update an AI agent's configuration. You can enable/disable the agent or modify its instruction blocks.

manycontacts_ai_agents_feedback

Get feedback and conversation logs for an AI agent. Shows how the agent has been responding and user satisfaction data.

Environment Variables

*If you've logged in via the CLI, the token is stored locally at ~/.manycontacts/config.json and the MCP server reads it automatically.

Authentication

The MCP server authenticates using CLI tokens. Each token is scoped to an organization and has configurable permissions.

# Login to get a token
mc auth login --email [email protected] --password mypassword

# The token is stored at ~/.manycontacts/config.json
# Or set it explicitly via environment variable:
export MC_CLI_TOKEN=your-token-here

Rate Limits

• Paying accounts: 60 requests/minute
• Free/trial accounts: 10 requests/minute

When rate limited, the server returns a 429 error with a link to upgrade.

License

MIT